Refund Policy
At Magnify IT Private Limited, we strive to provide excellent IT and recruitment services to our clients. This Refund Policy outlines the terms and conditions regarding the refund process for payments made through our payment gateway. Please read this policy carefully before making any payments.
1. Service Cancellation and Refund Eligibility
– Refund requests will only be considered if they are made within 7 days of the service purchase date.
– Refunds are only applicable under the following conditions:
– The service purchased was not delivered as described or expected.
– Technical issues, such as errors or defects, significantly impacted the quality or usability of the service.
– The recruitment services provided did not meet the agreed-upon terms in the contract.
2. Non-Refundable Services
– Certain services are non-refundable, including but not limited to:
– Consultation services that have already been delivered.
– Job postings, resume searches, or candidate shortlisting services that have been completed.
– IT project services that have commenced or been delivered.
– Any service involving custom development or customization of software/solutions that has begun will not be eligible for a refund.
3. Refund Process
– To request a refund, please contact us at [support@magnifyit.in] with your order details and reason for the refund request.
– All refund requests will be reviewed by our team, and we reserve the right to approve or deny any request based on the circumstances.
– If approved, refunds will be processed within 7 business days to the original payment method used at the time of purchase.
4. Partial Refunds
– In some cases, partial refunds may be offered if a portion of the service has been delivered. The amount refunded will be determined by the level of service provided up to the date of the refund request.
5. Chargebacks
– If you initiate a chargeback with your payment provider, we reserve the right to dispute the chargeback if we believe that the service was provided according to the terms of the agreement.
– Please contact us directly for any issues before initiating a chargeback to resolve the matter promptly.
6. Late or Missing Refunds
– If you have not received your refund after 7 days, please check with your bank or payment provider, as there may be processing delays.
– If the issue persists, contact us at [support@magnifyit.in] to assist with the matter.
7. Changes to the Refund Policy
– We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on our website, and your continued use of our services will constitute your agreement to the updated policy.
8. Contact Information
– If you have any questions regarding our refund policy, please contact us at:
– Email: support@magnifyit.in
– Phone: +91 888-666-3643
